Our Role in Customs Clearance:

When we pick up your goods from customs, we ensure that all necessary customs clearance procedures have been completed by you or your representative (or the original seller). We do not typically handle the initial customs clearance process in the country where the goods are being held. Our service focuses on picking up cleared goods and shipping them onward.

Verifying Clearance:

Before picking up your goods, we will verify that all required customs documents are in order and that all applicable duties and taxes have been paid. We will also inspect the goods to ensure that they match the description on the customs documents.

Documentation Handling:

We carefully handle all customs documents to ensure that they are properly maintained and transported with the shipment. This helps to avoid any delays or problems during the onward shipping process.

Your Responsibility:

It is your responsibility to ensure that your goods have been properly cleared through customs before we pick them up. This includes providing us with all necessary documentation and paying all applicable duties and taxes.