CBEX Logo

Getting Started with Assisted Shopping

Welcome to [Your Brand Name]'s assisted shopping service! We're thrilled to help you find exactly what you need without the hassle of browsing countless websites.

Creating an Account:

  1. Visit our website: Go to [Your Brand Name].com and click on "Sign Up."
  2. Enter your information: Provide your name, email address, and create a secure password. You may also be asked for your phone number for order updates.
  3. Verify your email: Check your inbox for a verification email and click the link to confirm your account.
  4. Complete your profile (optional but recommended): Adding your shipping address, preferred payment method, and sizing information will expedite future shopping requests. You can do this by clicking "My Profile" after logging in. [Screenshot of "My Profile" button]

Understanding the Service:

Our assisted shopping service connects you with a personal shopper who will help you find the perfect products based on your requests. Simply submit your request, provide as much detail as possible, and your shopper will find items that match your needs. We handle everything from product searches to secure payment processing and shipping. Key benefits include:

  • Saving Time: Let us do the browsing for you!
  • Finding Hard-to-Find Items: We can track down products that are out of stock or difficult to find.
  • Personalized Recommendations: Get suggestions tailored to your style and preferences.
  • Secure and Convenient Shopping: Enjoy a hassle-free and secure shopping experience.

Setting Your Preferences:

To help your shopper understand your style and needs, you can set your preferences in your profile. This includes:

  • Preferred Brands: List your favorite brands for clothing, electronics, home goods, etc. This allows your shopper to prioritize these brands when fulfilling your requests.
  • Clothing Sizes: Specify your clothing sizes (e.g., S, M, L, shoe size, pant waist and inseam). Accurate sizing ensures a better fit.
  • Style Preferences: Provide a brief description of your preferred style (e.g., "casual," "formal," "bohemian," "modern").
  • Allergies and Dietary Restrictions: Important information for grocery shopping or requests involving food items.

Contacting Support:

If you have any questions or need assistance, our customer support team is available:

  • Email: Send us an email at support@[Your Brand Name].com.
  • Phone: Call us at [Your Phone Number] during business hours (Mon-Fri, 9am-5pm EST).
  • Live Chat: Chat with a support representative in real-time on our website. Look for the chat icon in the bottom right corner of the screen. [Screenshot of chat icon]

This article was last updated at 12 March 2025, Wednesday, 16:12